For fast and high-quality processing of requests, use an appropriate communication channel

Service issues


Personal Cabinet

Via the form


Online-chat - button on the right

By phones

From Vega phones




Call-center working hours

8:00 - 23:00

Attantion! In connection with the introduction of precautionary measures against Covid-19 in Ukraine, Vega is making changes to the format of work. Maintenance is by appointment only. All visitors must wear masks

Personal Cabinet is your reliable assistant

He helps you to solve a number of issues on your own or submit an online application

 Find out the current balance

 Replenish balance

 Check payment history

 Change tariff plan

 View traffic statistics

 Order / manage IPTV

 Download application templates

 Submit an online service request

 Contact technical support

 Stay tuned for Vega news

To pay for Vega services, use Internet payment systems (pay by credit card)

Please, be attentive to your health and refrain from visiting crowded places as much as possible.

To pay for services, use the Vega personal account number, which you can find in SMS and e-mail messages from our company. 

We recommend for individual subscribers to pay online:


Portmone (payment without commission)

ПУМБ PayHub (payment without commission)

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