Contacts

For fast and high-quality processing of requests
use an appropriate communication channel

Buy services

For individuals

Internet for apartments 100 Mbps

Internet for apartments 1000 Mbps

Internet in a private house

Interactive TV

0 800 60 10 61

0 800 60 45 96

0 800 60 10 63

0 800 60 10 62

For companies

Internet

Cloud solutions

IP-telephony: Numbers 0-800, Virtual PBX, SIP-trunk

+38 (044) 581 61 10

+38 (044) 581 61 11

+38 (044) 224 55 05

Service issues

Online

Personal Cabinet my.vega.ua

Via the form

Telegram-bot

Online-chat

By phone

From Vega phone lines

Vodafone:

Lifecell:

Call-center working hours

177

+38 (099) 177 50 50

+38 (073) 177 50 50

8:00 - 23:00

Contacts

For fast and high-quality processing of requests, use an appropriate communication channel

Buy services

For individuals

Internet for apartments 100 Mbps

0800601061

Internet for apartments 1000 Mbps

0800604596

Internet in a private house

For companies

IP-telephony:
Номера 0-800, SIP-транк, Virtual PBX

0442245505

Service issues

Online

Personal Cabinet my.vega.ua

Via the form

Telegram-bot

Online-chat - button on the right

By phones

From Vega phones

177

Vodafone:

0991775050

Lifecell:

0731775050

Call-center working hours

8:00 - 23:00

Dear customer!

Vega specialists work 24/7 to keep you and your loved ones connected. Online support serves in full.

Regional telephones

Kyiv	+38 (044) 507 00 00
Boryspil	+38 (04595) 480 00
Chernihiv	+38 (0462) 97 70 00
Chernivtsi	+38 (0372) 95 90 00
Chornomorsk	+38 (04868) 250 00
Dnipro	+38 (056) 378 00 00
Druzhkivka	+38 (06267) 566 00
Ivano-Frankivsk	+38 (0342) 50 10 00
Izyum	+38 (05743) 310 00
Kalush	+38 (03472) 788 00
Kamianske	+38 (0569) 59 09 00
Kharkiv	+38 (057) 784 00 00
Kherson	+38 (0552) 36 00 00
Kolomyya	+38 (03433) 370 80
Kostiantynivka	+38 (06272) 930 10
Kramatorsk	+38 (0626) 49 00 60
Kryvyi Rih	+38 (056) 400 0 400
Lviv	+38 (032) 240 10 00
Mariupol	+38 (0629) 41 00 00
Mykolaiv	+38 (0512) 67 10 00
Novomoskovsʹk	+38 (0569) 69 66 00
Odesa	+38 (048) 780 00 00
Sloviansʹk	+38 (0626) 65 11 00
Ternopil	+38 (0352) 40 70 00
Vinnytsia	+38 (0432) 65 30 00
Vyshneve (Kyiv region)	+38 (04598) 660 00
Yuzhne	+38 (04842) 350 70
Zaporizhia	+38 (061) 219 00 00
Zhitomir	+38 (044) 507 00 00

Offices for legal entities

Address:

Working hours:

Phone:

Kyiv, Solomianska Str., 3

Mon, Tue 9:00-18:00, break 13-14

+38 (044) 507 00 00

Sales and service centers for legal entities

Regional phones

Kyiv	(044)5070000
Boryspil	(04595)48000
Chernihiv	(0462)977000
Chernivtsi	(0372)959000
Chornomorsk	(04868)25000
Dnipro	(056)3780000
Druzhkivka	(06267)56600
Ivano-Frankivsk	(0342)501000
Izyum	(05743)31000
Kalush	(03472)78800
Kamianske	(0569)590900
Kharkiv	(057)7840000
Kherson	(0552)360000
Kolomyya	(03433)37080
Kostiantynivka	(06272)93010
Kramatorsk	(0626)490060
Kryvyi Rih	(056)4000400
Lviv	(032)2401000
Mariupol	(0629)410000
Mykolaiv	(0512)671000
Novomoskovsʹk	(0569)696600
Odesa	(048)7800000
Sloviansʹk	(0626)651100
Ternopil	(0352)407000
Vinnytsia	(0432)653000
Vyshneve (Kyiv region)	(04598)66000
Yuzhne	(04842)35070
Zaporizhia	(061)2190000
Zhitomir	(044)5070000

Personal Cabinet my.vega.ua is your reliable assistant

He helps you to solve a number of issues on your own or submit an online application

Find out the current balance

Replenish balance

Check payment history

Change tariff plan

View traffic statistics

Order / manage IPTV

Download application templates

Submit an online service request

Contact technical support

Stay tuned for Vega news

Instructions: How to use your Personal Account

To pay for Vega services, use Internet payment systems (pay by credit card)

Please, be attentive to your health and refrain from visiting crowded places as much as possible.

To pay for services, use the Vega personal account number, which you can find in SMS and e-mail messages from our company.

We recommend for individual subscribers to pay online:

• Portmone (payment without commission)

• ПУМБ PayHub (payment without commission)

• Privat 24